Basic information on Data Protection
Responsible: ADMINISTRACIÓN DE FINCAS LA CLAU S.L.
Purpose: Commercial communications related to our ixnmobiliarios services.
Provision of online services.
Management of web users.
Legitimation: Execution of a contract: Contract of sale.
Consent of the interested party: Contract for the provision of services.
Legitimate interest of the Data Controller: Sending of commercial communications and informative newsletter.
Addressees: Email marketing management companies, for the purpose of Contact management for the sending of commercial communications.
La Clau Group companies, for the purpose of transferring data for commercial purposes and sending communications.
Real estate portals, for the purpose of commercialisation through the publication of properties on collaborating portals.
And others for the fulfilment of legal obligations.
Rights: Access, rectify and delete data, as well as other rights, as explained in the additional information.
Additional information: You can consult the additional and detailed information on Data Protection in the attached clauses found at https://fincaslaclau.com/politica-de-privacidad/.
At FINCAS LA CLAU we work to offer you the best possible experience with our products and services. In some cases, it is necessary to collect information to achieve this. We care about your privacy and we believe that we should be transparent in this regard.
Therefore, and for the purposes of the provisions of REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 April 2016 (hereinafter “GDPR”) on the protection of individuals with regard to the processing of personal data and on the free movement of such data, and the Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce (hereinafter, “LSSI”), FINCAS LA CLAU informs the user that, as the party responsible for the processing, it will incorporate the personal data provided by users in an automated file.
Our commitment begins by explaining the following:
We collect your data to improve the user experience, attending to your interests and needs.
We are transparent about what information we collect about you and why we collect it.
Our intention is to provide you with the best possible experience. Therefore, when we use your personal information, we will always do so in a compliant manner, and where necessary, we will ask for your consent.
We understand that your information belongs to you. Therefore, if you choose not to give us permission to process it, you can ask us to stop processing it.
Our priority is to ensure your security and to process your data in accordance with EU law.
For more information on how we process your data, please see the different sections of the privacy policy below:
Who is responsible for the processing of your personal data?
Identity: ADMINISTRACIÓN DE FINCAS LA CLAU S.L.
Registered office: Santiago Rusiñol, 17
C.I.F. no: B60077336
Email: fincaslaclau@fincaslaclau.com
FINCAS LA CLAU has designated a Data Protection Delegate or an internal contact person within its organisation. If you wish to make an enquiry regarding the processing of your personal data, you can contact him or her at fincaslaclau@fincaslaclau.com.
What personal data do we collect?
The personal data that the user may provide:
Identification data.
Postal and e-mail addresses.
Commercial information.
In some cases, it is compulsory to fill in the registration form in order to access and enjoy certain services offered on the website; likewise, not providing the personal data requested or not accepting this data protection policy means the impossibility of subscribing, registering or participating in any of the promotions in which personal data is requested.
Why and for what purpose do we process your data?
At FINCAS LA CLAU we process the information provided by interested parties for the following purposes:
To manage or contract any of our services.
To manage the sending of the information requested.
To carry out commercial actions and to maintain and manage the relationship with the user, as well as the management of the services offered through the website and information tasks, being able to carry out automatic evaluations, obtain customer data and perform customer segmentation tasks in order to personalise treatment in accordance with their characteristics and needs and improve the customer’s online experience.
Develop and manage promotional activities that may be organised.
In some cases it will be necessary to provide information to Authorities or third party companies for auditing purposes, as well as to handle personal data from invoices, contracts and documents in order to respond to claims from customers or Public Administrations.
We inform you that the personal data obtained as a result of your registration as a user will form part of the Register of Processing Activities and Operations (RAT), which will be updated periodically in accordance with the provisions of the RGPD.
What is the legitimacy for the processing of your data?
The processing of your data may be based on the following legal bases:
Consent of the data subject for the contracting of services and products, for contact forms, requests for information or registration in e-newsletters.
Legitimate interest for the processing of our customers’ data in direct marketing actions and express consent of the data subject for all matters relating to automatic assessments and profiling.
Fulfilment of legal obligations for fraud prevention, communication with public authorities and third party claims.
How long do we keep your data?
The processing of data for the purposes described above will be kept for the time necessary to fulfil the purpose for which it was collected (for example, for the duration of the business relationship), as well as for compliance with the legal obligations arising from the processing of the data.
To which recipients will your data be communicated?
The data will be communicated to the following recipients:
Tax Agency, for the purpose of Compliance with tax obligations.
Email marketing management companies, for the purpose of contact management for the sending of commercial communications.
La Clau Group companies, for the purpose of transferring data for commercial purposes and sending communications.
Financial institutions, for the purpose of financing operations.
Notaries, for the purpose of deeds of sale.
Real estate portals, for the purpose of commercialisation through the publication of the property on collaborating portals.
Public Registries, for the purpose of property registration.
Where is your data stored?
In general, the data is stored within the EU. Data sent to third parties outside the EU, we will ensure that they offer a suOcient level of protection, either because they have Binding Corporate Rules (BCR) or because they have adhered to the “Privacy Shield”.
Companies located in Andorra to which data may be transferred for commercial purposes or for sending communications:
Inversions Home SLU L-710948-Z C/ Verge del Pilar, 8, local Andorra la Vella.
Rentseason vacances 2014, SLU L-709985-H C/ Maria Pla, 22 Edif. Segui, baixos, local B Andorra la Vella
What rights do you have and how can you exercise them?
You can send your communications and exercise your rights by sending a request to the following e-mail address: fincaslaclau@fincaslaclau.com.
Pursuant to the provisions of the RGPD you can request:
Right of access: you can request information about the personal data we hold about you.
Right of rectification: you can communicate any change in your personal data.
Right to erasure and the right to be forgotten: you can request the deletion of your personal data after it has been blocked.
Right to limit processing: this means restricting the processing of personal data.
Right to object: you can withdraw your consent to the processing of your data, opposing further processing.
Right to portability: in some cases, you may request a copy of the personal data in a structured, commonly used and machine-readable format for transmission to another controller.
Right not to be subject to individualised decisions: you can ask not to be subject to decisions based solely on automated processing, including profiling, that produce legal effects or significantly affect the data subject.
In some cases, your request may be refused if you request the deletion of data necessary for compliance with legal obligations.
You can also lodge a complaint with the data protection authority if you have a complaint about the processing of your data.
Who is responsible for the accuracy and veracity of the data provided?
The user is solely responsible for the veracity and accuracy of the data included, exonerating FINCAS LA CLAU from any liability in this regard. Users guarantee and are responsible, in any case, for the accuracy, validity and authenticity of the personal data provided, and undertake to keep them duly updated. The user agrees to provide complete and correct information on the registration or subscription form. FINCAS LA CLAU reserves the right to terminate the services contracted with users in the event that the information provided is false, incomplete, inaccurate or out of date.
FINCAS LA CLAU is not responsible for the veracity of information that is not of its own creation and for which another source is indicated, nor does it assume any responsibility for hypothetical damages that may arise from the use of such information.
FINCAS LA CLAU reserves the right to update, modify or delete the information contained in its web pages and may even limit or deny access to said information. FINCAS LA CLAU is exonerated from liability for any damage or harm that the user may suffer as a result of errors, defects or omissions in the information provided by FINCAS LA CLAU, provided that it comes from outside sources.
Likewise, the user certifies that he/she is over 14 years of age and that he/she has the necessary legal capacity to consent to the processing of his/her personal data.
How do we process the personal data of minors?
In principle, our services are not specifically aimed at minors. However, in the event that any of them are aimed at minors under the age of fourteen, in accordance with article 8 of the RGPD and article 7 of the LO3/2018, of 5 December (LOPDGDD), FINCAS LA CLAU will require the valid, free, unequivocal, specific and informed consent of their legal guardians in order to process the personal data of minors. In this case, the DNI or other form of identification of the person giving consent will be required.
In the case of persons over fourteen years of age, data may be processed with the consent of the user, except in those cases in which the law requires the assistance of the holders of parental authority or guardianship.
What security measures do we apply to protect your personal data?
FINCAS LA CLAU has adopted the legally required levels of security for the protection of Personal Data, and endeavours to install any additional technical means and measures within its power to prevent the loss, misuse, alteration, unauthorised access and theft of Personal Data provided to FINCAS LA CLAU.
FINCAS LA CLAU is not responsible for hypothetical damages that may arise from interferences, omissions, interruptions, computer viruses, telephone breakdowns or disconnections in the operation of this electronic system, caused by reasons beyond the control of FINCAS LA CLAU; delays or blockages in the use of this electronic system caused by deficiencies or overloading of telephone lines or overloading of the Data Processing Centre, the Internet system or other electronic systems, as well as damage that may be caused by third parties through illegitimate interference beyond the control of FINCAS LA CLAU. Nevertheless, the user must be aware that Internet security measures are not impregnable.
Links to other websites
The https://fincaslaclau.com/ website may contain links to other websites. By clicking on one of these links and accessing an external website, the visit will be subject to the privacy policy of that website, and FINCAS LA CLAU shall not be held responsible for its privacy policy.
How do we use cookies?
The FINCAS LA CLAU website and social networks use cookies to optimise and personalise your browsing experience. Cookies are physical information files that are stored in the user’s own terminal, the information collected through cookies is used to facilitate the user’s browsing of the portal and optimise the browsing experience. The data collected through cookies may be shared with the creators of the same, but in no case will the information obtained by the same be associated with personal data or data that can identify the user.
However, if you do not want cookies to be installed on your hard drive, you can configure your browser to prevent the installation of these files. For more information, please see our Cookies Policy https://fincaslaclau.com/politica-de-cookies/.
Can the privacy policy be changed?
This privacy policy is subject to change. We recommend that you review the privacy policy from time to time.
